Shipping policy

U.S. Shipping

We want you to rock your Catrina wear as soon as possible! All orders placed before 4PM will be shipped out on the same day, Monday through Friday.

Orders will be sent from Texas, United States using USPS, UPS, or FedEx. You will receive a shipping confirmation by email once order has been shipped.

Standard Shipping usually arrive within 2-5 business days to most U.S. locations.

Expedited Shipping usually arrive within 1-2 business days to most U.S. locations.

Free Shipping

You will automatically receive free shipping on all U.S. orders over $115.

International Shipping

Orders will be sent from the United States using USPS for standard shipping or DHL for expedited shipping. All orders include a tracking number. You will receive a shipping confirmation by email once order has been shipped.

International deliveries take anywhere between 1-3 weeks with USPS International and 3-7 business days with DHL. Delivery times for international orders vary due to customs processing times. We do not guarantee arrival dates on international orders, due to factors beyond our control, including but not limited to weather, natural disaster, delays in customs, and/or delays on the local postal service's end.

Exchange Rates

All of our items are listed in US Dollars and we charge your account in US Dollars. The bank that has issued your credit card will determine the exchange rate.

Customs

Customers outside the U.S. maybe be liable for any customs and import duty or taxes. These charges must be paid by the recipient of the package and CatrinaPolewear.com will not be liable.

If you refuse your package or the package is returned to sender, the shipping charges will be deducted from your refund.